Returns & Exchanges
At DDLG World, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, we offer a 30-day return policy for most unused and unopened products.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Carefully pack the items in their original packaging, ensuring all tags are attached and the product is in its original, unworn condition.
- 3.Ship the Item
Affix the provided return label or use a tracked shipping service to send the package back to our fulfillment center.
- 4.Receive Your Refund
Once our team inspects the returned goods, we will process your refund or exchange within 5-7 business days to your original payment method.